West Towne, at 2104 W Towne Drive in Port Allen (West Baton Rouge Parish), holds Louisiana Department of Health adult residential care license #2203785548; LDH records it as Level 3 (assisted living) for up to 70 residents, with the current license running through November 30, 2026.
How is West Towne listed on Louisiana's provider roster?
The state lists West Towne under license #2203785548 with room for 70 residents, smaller than the 71-resident middle of the larger ARCPs between Zachary, Denham Springs, Gonzales and Port Allen.
| State record | Detail |
|---|---|
| LDH license | Adult residential care #2203785548 |
| State ID | AC0012851 |
| Level | Level 3 (assisted living) |
| Licensed residents (LDH directory) | 70 |
| Original licensure | December 16, 2022, roughly 4 years ago |
| Current license issued | November 20, 2025 |
| Expiration | November 30, 2026 |
| Administrator of record | Andrew Lacour |
Its licensing history starts in 2022. Each renewal is issued to the same licensee at the same address; if the operator changes, LDH must hear about it in writing within five business days.
What does a Level 3 license allow West Towne to do?
Louisiana classifies West Towne as Level 3 assisted living, which covers daily-living help and medication support for 17 or more residents but stops short of nursing; outside agencies bring that in under a physician's orders.
After a hospital stay at Our Lady of the Lake, Baton Rouge General or Ochsner, a resident here can usually return with home health visits; the 90-day exception covers short-term needs that would otherwise be prohibited.
Does West Towne have a dementia unit?
Louisiana's public records cannot tell you, because LDH keeps dementia program disclosures to itself; ask West Towne whether it runs a specialized dementia care program and, if so, for the written inclusion criteria the rule requires.
Memory loss by itself is not a bar to an ARCP, but the resident must be able to get out of the building with staff help in an emergency, and restraints are never allowed. Nearby ARCPs whose licensed names mention memory care: Holly Court Assisted Living and Memory Care (12.6 mi).
How do I find survey results for West Towne?
Louisiana does not put ARCP surveys online, so start with the copy West Towne must keep posted on site, then ask LDH's Health Standards Section for older statements if you want the full history.
LDH's renewal surveys and complaint visits are unannounced. Read the plan of correction next to each citation; it shows whether the fix changed training, staffing or policy. Concerns go to the Health Standards Section at 1-888-810-1819.
What is West Towne's plan for floods, storms and power outages?
Louisiana makes emergency planning a licensing requirement: West Towne must keep a written plan for evacuating and sheltering in place, identify each resident, list what its generator runs, and give every resident a written copy of the evacuation procedures.
Ask for the host site's name, the last time the plan was used, and the disaster-fee formula Louisiana requires in the pre-residency paperwork.
What other assisted living is near West Towne?
Shekinah Glory in Baton Rouge is the nearest other ARCP licensed for at least nine residents, roughly 12.5 straight-line miles off; LDH lists it as Level 2 (shelter care home) for 20 residents.
| Facility | Miles away | License type | Licensed capacity | First licensed |
|---|---|---|---|---|
| Shekinah Glory 3613 Government Street, 70806 | 12.5 | Level 2 | 20 | 2009 |
| Williamsburg Senior Living Community 5445 Government Street, 70806 | 12.5 | Level 3 | 163 | 2001 |
| Holly Court Assisted Living and Memory Care 8585 Summa Avenue, 70808 | 12.6 | Level 3 | 154 | 2011 |
| Southside Gardens Assisted Living Center 4536 Perkins Road, 70808 | 12.6 | Level 3 | 48 | 1998 |
| St. James Place of Baton Rouge 333 Lee Drive, 70808 | 12.6 | Level 3 | 77 | 1997 |
How close is West Towne to a hospital?
West Towne is located in Port Allen, West Baton Rouge Parish, and Our Lady of the Lake Regional Medical Center is the closest acute-care hospital on LDH's roster, about 12.6 miles away by straight line.
Lane Regional Medical Center follows at roughly 15.5 miles. These are ZIP-centroid distances, not drive times.
For a later move to nursing home care, the closest CMS-certified homes are Legacy Nursing and Rehabilitation of Port Allen (7.0 mi, CMS 1 of 5) and Sterling Place Healthcare & Rehabilitation Center (11.0 mi, CMS 4 of 5).
PACE Baton Rouge serves this parish, so a parent who later moves in with family nearby could enroll in it instead of entering a nursing home.
What should we ask West Towne before signing?
Bring the state's checklist with you: read the posted LDH findings and the provider's plan of correction before anything else.
- Ask which outside home health agencies currently serve residents, since a Level 3 provider cannot supply nursing itself.
- Ask who sets up and gives medications, how errors are tracked, and whether medication help is priced by the number of drugs.
- Ask for the written discharge criteria before signing; Louisiana allows 30 days to appeal an involuntary discharge.
- Ask what triggers a move to a higher care fee, and confirm the 30-day written notice for rate changes.
- Ask to meet Andrew Lacour, the administrator named on the license, and who runs the building overnight.
