Baton Rouge Senior AdvisorCan a Louisiana ARCP raise rates without notice?
No: the residency agreement must provide at least 30 days' written notice before any rate change.
Louisiana does not cap the size of increases.
Can a resident appeal a discharge from a Louisiana ARCP?
Yes: a resident may appeal an involuntary termination of the residency agreement to the Division of Administrative Law within 30 calendar days of the written notice.
Call the regional ombudsman at (800) 833-9883 for free help.
Are restraints allowed in Louisiana assisted living?
No: a condition requiring chemical or physical restraints is one of the six conditions an ARCP may not serve.
A resident who needs restraints must move to a setting that can legally manage that need.
Who advocates for residents in Baton Rouge-area facilities?
The long-term care ombudsman program, run in the Baton Rouge region by the Capital Area Agency on Aging at (800) 833-9883, free and confidential.
The state ombudsman office is at (866) 632-0922.
Can family visit during a public health emergency?
Louisiana ARCPs must have written policies allowing visits from clergy and immediate family during a declared public health emergency, posted on the provider's website within 24 hours if it has one.
Ask to see the policy before move-in.
Where do we report suspected abuse?
To Elderly Protective Services at 1-833-577-6532 for anyone 60 or older, Adult Protective Services at 1-800-898-4910 for ages 18 to 59, and 911 for immediate danger.
Licensing violations go to LDH's Health Standards Section at 1-888-810-1819.
Do ARCP staff get residents' rights training?
Yes: Louisiana requires annual training on residents' rights, abuse and incident reporting, emergency procedures, infection control and more for ARCP staff.
Ask to see the training schedule and attendance records.
Can an ARCP make a resident leave without warning?
The residency agreement must state the termination criteria and process, and a resident who receives a written notice of involuntary termination has 30 calendar days to appeal to the Division of Administrative Law.
Emergencies that threaten health or safety can move faster, but even then the ombudsman at (800) 833-9883 can help the resident understand the options.
Can a Louisiana ARCP keep a resident's money or valuables?
Only if the resident chooses to let it: residents keep the right to manage their own funds, and a provider that handles a resident's money must account for it in writing.
Ask for the policy on personal funds and valuables before move-in, and request regular statements if the provider holds any money for your parent.
What should we do if a rate increase seems unfair?
Check that the provider gave at least 30 days' written notice as the residency agreement requires, ask for the reason in writing, and call the ombudsman at (800) 833-9883 if the increase seems to violate the agreement.
Louisiana does not cap increases, so the agreement's terms, and the option to move, are the main protections.
